Bambus Group has invested several years in combining
the expertise of different companies within one platform.
We collect data from any mode at any given time and provide you actionable insights with real time reports and dashboards.
Data Processing is responsble for collecting, extracting, transforming and loading data in various channels with actionable insights.
Taktika is our creative agency, provides branding, web-design, digital marketing and motion design.
Our contact center provides omnichannel custom services for inbound and outbound markets.
Bambus development provides consultancy and services for different market needs
Our Academy provides with continuous training, education and detailed briefing each project, high-end skilled Bambus employees.
Bambus Group is an independent company, founded in 2014 in the capital of Kosovo, Prishtina. However, the idea and the roots of the Group emerged long before. For several years, hard work and vision were put to build a network of companies and connect experts in different fields.
Today their holding is one of the fastest growing companies in Kosovo. Underpinned by qualities like strong roots and character, multipurpose usage and being a gradually growing force, the name Bambus was born.
Bambus Group’s journey most appropriately reflects the philosophy of the Bamboo Tree. In the first 4 years of planting the tree, no visible signs of activity is seen. While in fifth year, the Bamboo Tree grows 80 feet tall in just six weeks. While the impression is that the tree lied dormant for four years only to grow exponentially in the fifth, a lesson is learnt personified per people’s efforts. The little tree was growing underground, developing a root system strong enough to support its potential for outward growth in the fifth year and beyond. Had the tree not developed a strong unseen foundation it could not have sustained its life as it grew. The same principle is true for Bambus Group. While patiently toiled towards worthwhile dreams and goals, building strong character while overcoming adversity and challenge, Bambus Group grew the strong internal foundation to handle success.
Bambus Group is active locally in Pristina, Peja, Drenas, Ferizaj, Vushtrri and Lipjan. Besides Kosovo, we also have regional coverage through leading a company branch in Tirana, Albania. Further, we also are present in the global market through partner companies, our services cross continents, thus with Bambus Group being also present in markets of Africa, Asia, Europe, North America, Australia and South America.
The concept of Bambus Group is to provide a platform, where we can enable solutions for market research, data processing, contact center, academy, innovation and creative agency. By merging the different expertise of our companies within one platform, we enable a unique experience for our customers. Our companies are closely supervised by highly skilled managers, who professionally guide the entire process of meeting your business’ needs.
Our companies are setup in an eco-friendly environment, where all our different expertise is categorized in our so called Bambus houses. All our companies are connected to our Bambus managers, who are responsible to create bridges in order to make our Software & Services 100% compatible with each other.
Bambus Group. © All rights reserved. 2019
We are very pleased about your interest in our company. Data protection is of particular importance to the management of Bambus Sh.P.K. A use of the Internet pages of Bambus Sh.P.K is basically possible without any indication of personal data. However, if a data subject wishes to use our company's special services through our website, personal data processing may be required. If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.
Bambus Sh.P.K, as controller, has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security holes, so that absolute protection can not be guaranteed. For this reason, every person concerned is free to submit personal data to us by alternative means, such as for example by telephone.
a) personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter the "data subject"). A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.
b) the person concerned
Affected person is any identified or identifiable natural person whose personal data is processed by the controller.
Processing means any process or series of operations related to personal data, such as collecting, capturing, organizing, organizing, storing, adapting or modifying, reading out, querying, using, with or without the aid of automated procedures; disclosure through submission, dissemination or any other form of provision, reconciliation or association, restriction, erasure or destruction.
d) Restriction of processing
Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.
Profiling is any type of automated processing of personal data that involves the use of such personal information to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal to analyze or predict preferences, interests, reliability, behavior, whereabouts, or relocation of that natural person.
Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.
g) controller or controller
The controller or controller is the natural or legal person, public authority, body or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.
A processor is a natural or legal person, public authority, body or body that processes personal data on behalf of the controller.
Recipient is a natural or legal person, agency, agency or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered to be beneficiaries.
j) third parties
Third is a natural or legal person, public authority, body or body other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or processor to process the personal data.
Consent is any expression of will voluntarily and unambiguously given by the data subject in the form of a statement or other unambiguous confirmatory act expressing to the data subject that they consent to the processing of the personal data concerning them is.
2. Name and address of the controller
The person responsible within the meaning of the General Data Protection Regulation, other data protection laws in the Member States of the European Union and other provisions with a data protection character is:
Str. Nora e Hotit, Nr. 13
Tel: +383 (0)38 606 012
E-Mail: [email protected]
3. Address of the data protection officer
The data protection officer of the controller is:
Attn Data Protection Officer
Str. Nora e Hotit, Nr. 13
Tel: +383 (0)38 606 012
E-Mail: [email protected]
We take the protection of your data very seriously. To ensure that personal information is not disclosed to third parties, please direct your request to our Privacy Officer by e-mail or by post with a clear identification of your person.
The data subject can prevent the setting of cookies through our website at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable
5. Collecting general data and information
The Bambus Sh.P.K website collects a series of general data and information each time the website is accessed by an affected person or an automated system. This general data and information is stored in the log files of the server. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrers), (4) the sub-web pages, which can be accessed via (5) the date and time of access to the website, (6) an Internet Protocol address (IP address).
When using this general data and information, Bambus Sh.P.K does not draw any conclusions about the data subject. Rather, this information is required to (1) correctly deliver the contents of our website, (2) to optimize the content of our website and to advertise it, (3) to ensure the continued functioning of our information technology systems and the technology of our website, and ( 4) to provide law enforcement authorities with the necessary information for prosecution in case of a cyberattack. This anonymously collected data and information is evaluated on the one hand by the Bambus Sh.P.K on the one hand statistically and further with the goal to increase the data protection and the data security in our enterprise, to ultimately ensure an optimal level of protection of the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by an affected person
6. Contact via the website
Due to legal regulations, the Bambus Sh.P.K website contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If an affected person contacts the data controller by e-mail or through a contact form, the personal data provided by the data subject will be automatically saved. Such personal information provided on a voluntary basis by a data subject to the controller is stored for the purposes of processing or contacting the data subject.
7. Routine deletion and blocking of personal data
The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of the storage or, if so required by the European directives and regulations or any other legislator in laws or regulations, that of the controller subject to was provided.
If the storage purpose is omitted or if a storage period prescribed by the European directives and regulations or any other relevant legislature expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
8. Rights of the data subject
a) Right to confirmation
Each data subject has the right, as granted by the European Di- rective and Regulatory Authority, to require the controller to confirm whether personal data relating to him / her are being processed. If an affected person wishes to exercise this right of confirmation, they can contact our data protection officer or another employee of the controller at any time.
b) Right to information
Any person affected by the processing of personal data shall have the right granted by the European legislature and the legislature at any time to obtain free information from the controller on the personal data stored about him and a copy of that information. In addition, the European legislator and regulator has provided the data subject with the following information:
the processing purposes
the categories of personal data being processed
the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations
if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
the existence of a right to rectification or erasure of the personal data concerning them, or to the limitation of the processing by the controller or a right to object to such processing
the existence of a right of appeal to a supervisory authority
if the personal data are not collected from the data subject: All available information about the origin of the data the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information on the logic involved, and the scope and intended impact of such processing on the data subject
Furthermore, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.
If an affected person wishes to exercise this right to information, they can contact our data protection officer or another employee of the controller at any time.
We take the protection of your data very seriously. To ensure that personal information is not disclosed to third parties, please direct your request to the Privacy Officer by e-mail or by post with a clear identification of your perso
c) Right to rectification
Any person affected by the processing of personal data has the right granted by the European legislator to demand the immediate correction of inaccurate personal data concerning him. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
If an affected person wishes to exercise this right of rectification, they can contact our data protection officer or another member of the data controller at any time.
d) Right to cancellation (right to be forgotten)
Any person affected by the processing of personal data shall have the right granted by the European Directives and Regulators to require the controller to immediately delete the personal data concerning him, provided that one of the following reasons is satisfied and the processing is not required:
The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary. The person concerned revokes the consent on which the processing was based on Article 6 (1) (a) of the GDPR or
Article 9 (2) (a) of the GDPR and lacks any other legal basis for the processing.
According to Art. 21 (1) DS-GVO, the data subject objects to the processing and there are no legitimate reasons for the processing, or the data subject objects according to Art. 21 (2) DS-GVO Processing.
The personal data was processed unlawfully.
The deletion of personal data is necessary to fulfill a legal obligation under Union or national law, to which the controller is subject.
The personal data were collected in relation to information society services offered in accordance with Art. 8 para. 1 DS-GVO.
If one of the above reasons is correct and an affected person wishes to arrange for the deletion of personal data stored by Bambus Sh.P.K, they may contact our data protection officer or another member of the data controller at any time. The Data Protection Officer of Bambus Sh.P.K or another employee will arrange that the request for deletion be fulfilled without delay.
If the personal data has been made public by Bambus Sh.P.K and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 para. 1 DS-GVO, Bambus Sh.P.K takes into account the available technology and the implementation costs appropriate measures, including of a technical nature, to inform other data controllers processing the personal data published that the data subject has been obliterated by these other data controllers to delete all links to such personal data or to copies or Has requested replicas of such personal data, as far as the processing is not required.The data protection officer of Bambus Sh.P.K or another employee will arrange the necessary in individual cases.
e) Right to restriction of processing
Any person affected by the processing of personal data has the right granted by the European directive and regulatory authority to require the controller to restrict the processing if one of the following conditions applies:
The accuracy of the personal data is contested by the data subject for a period of time that enables the person responsible to verify the accuracy of the personal data.
The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
The controller no longer needs the personal data for processing purposes, but the data subject needs them to assert, exercise or defend legal claims.
The person concerned has objection to the processing acc. Art. 21 para. 1 DS-GVO and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the person concerned.
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Bambus Sh.P.K, they may at any time contact our data protection officer or another employee of the data controller. The Data Protection Officer of Bambus Sh.P.K or another employee will cause the restriction of processing
f) Data transferability
Any person affected by the processing of personal data shall have the right granted by the European Di- rective and Regulatory Authority to receive the personal data concerning him / her provided to a controller by the data subject in a structured, common and machine-readable format. It also has the right to transmit this data to another person responsible without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 para 2 (a) of the GDPR or on the basis of a contract pursuant to Article 6 (1) (b) of the GDPR and the processing is carried out using automated procedures,
Furthermore, in exercising their right to data portability under Article 20 (1) of the GDPR, the data subject has the right to obtain that the personal data is transmitted directly from one controller to another, where technically feasible and if so this does not affect the rights and freedoms of others. In order to assert the right of data transferability, the data subject may at any time contact the data protection officer appointed by Bambus Sh.P.K or another employee.
g) Right to object
Any person concerned by the processing of personal data shall have the right conferred by the European directive and regulatory authority at any time, for reasons arising from its particular situation, against the processing of personal data relating to it pursuant to Article 6 (1) (e) or f DS-GVO takes an objection. This also applies to profiling based on these provisions.
Bambus Sh.P.K no longer processes the personal data in the event of an objection, unless we can prove compelling reasons for processing that are worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or defense of legal claims.
If Bambus Sh.P.K processes personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to Bambus Sh.P.K for the purposes of direct marketing, Bambus Sh.P.K will no longer process the personal data for these purposes.
In addition, the data subject has the right, for reasons arising from his / her particular situation, against the processing of personal data relating to him or her at Bambus Sh.P.K for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) DS-GMOs are objecting to opposition unless such processing is necessary to fulfill a public interest task
In order to exercise the right to object, the data subject can directly contact the Data Protection Officer of Bambus Sh.P.K or another employee. The data subject is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications
h) Automated decisions in individual cases including profiling
Any person concerned with the processing of personal data shall have the right granted by the European directive and regulatory authority not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect on it or, in a similar manner, significantly affects it; unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) under Union or Member State legislation to which the controller is subject,is permitted and that such legislation contains appropriate measures to safeguard the rights and freedoms and the legitimate interests of the data subject; or (3) with the express consent of the data subject.
If the decision (1) is required for the conclusion or performance of a contract between the data subject and the controller or (2) it takes place with the explicit consent of the data subject, Bambus Sh.P.K shall take appropriate measures to safeguard the rights and freedoms as well as to safeguard the legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the controller, to express his or her own position and to contest the decision.
If the data subject wishes to claim automated decision-making rights, they may contact our data protection officer or other data controller at any time.
i) Right to revoke a data protection consent
Any person affected by the processing of personal data has the right, granted by the European directive and regulatory authority, to revoke consent to the processing of personal data at any time.
If the data subject wishes to assert their right to withdraw consent, they may at any time contact our data protection officer or another employee of the controller.
9. Legal basis of processing
Art. 6 I lit. A DS-GMO serves our company as the legal basis for processing operations in which we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfill a contract of which the data subject is a party, as is the case, for example, in processing operations necessary for the supply of goods or the provision of any other service or consideration, processing shall be based on Art. 6 I lit. b DS-GMO. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in the case of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c DS-GMO. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our premises were injured and his or her name, age, health insurance or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS GMOs are based. Ultimately, processing operations could be based on Art. 6 I lit. f DS GMOs are based. Processing operations that are not covered by any of the above legal bases are based on this legal basis if processing is necessary to safeguard the legitimate interests of our company or a third party, unless the interests, fundamental rights and fundamental freedoms of the person concerned prevail. Such processing operations are particularly permitted because they have been specifically mentioned by the European legislator. In that regard, it considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, DS-BER). if processing is necessary to safeguard the legitimate interests of our company or a third party, provided the interests, fundamental rights and fundamental freedoms of the person concerned do not prevail. Such processing operations are particularly permitted because they have been specifically mentioned by the European legislator. In that regard, it considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, DS-BER). if processing is necessary to safeguard the legitimate interests of our company or a third party, provided the interests, fundamental rights and fundamental freedoms of the person concerned do not prevail. Such processing operations are particularly permitted because they have been specifically mentioned by the European legislator. In that regard, it considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, DS-BER).
10. Eligible processing interests that are being pursued by the controller or a third party
Is the processing of personal data based on Article 6 I lit. f DS-GMO is our legitimate interest in conducting our business for the benefit of all of our employees and our shareholders.
11. Duration for which the personal data is stored
The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline, the corresponding data will be routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract.
12. Legal or contractual provisions for the provision of personal data; Necessity for the conclusion of the contract; Obligation of the data subject to provide the personal data; possible consequences of non-provision
We clarify that the provision of personal data is partly required by law (eg tax regulations) or can also result from contractual provisions (eg information about the contracting party). Occasionally it may be necessary for a contract to be concluded that an affected person provides us with personal data that must subsequently be processed by us. For example, the data subject is required to provide us with personal information when our company concludes a contract with her. Failure to provide the personal data would mean that the contract with the person concerned could not be closed. Before the data subject has been provided by the data subject, the data subject must contact our data protection officer
13. existence of automated decision-making
As a responsible company, we refrain from automatic decision-making or profiling.
Str. Nora e Hotit Nr. 13
ZIP Code 10000 Pristina, Kosovo
E-Mail: [email protected]
Phone: +49 941 7508 9111 ; +383 (0)38 606 012
Certification: ISO 9001: 2015 and ISO/IEC 27001: 2013.
CEO: Bekim Ahmetaj
Commercial Register Number:810843161
Responsible Court: Pristina basic Court
Chamber Membership: Kosovo chamber of commerce