BAMBUS
contact
center
Always delivering more than expected.
a quick look at bambus contact center
SYNOPSIS
With our expertise on board, Bambus Contact Center is the right company that will be addressing all your needs by delivering the best customer experience at a reasonable price. Our brand partners optimize the lifetime value of their custom relationships by creating a CX that attracts, converts, engages, and retains customers. With the help of the comprehensive range of solutions that Bambus Contact Center offers, like Inbound, Outbound, Repair Center, and E-procurement, help out customers create exceptional outcomes.

Services
Those services are specifically designed to improve the way unique businesses engage with their customers for a wide range of industries such as
healthcare, telecommunications, automotive, utilities, education, entertainment, banking and finance, energy, public sector, and travel,
transportation & tourism.

INBOUND

OUTBOUND

REPAIR
CENTER

E-PRCUREMENT

Multilingualism
How we help
We provide professional research services for a variety of markets and activities for national and international clients. We do more than find an answer to your business question. Using the best possible methods and technologies, we find the right way to get to the most meaningful answer.

Step 1:
We carefully train our employees
to be problem solvers who
understand your business and
provide solutions that satisfy your
customers.
Step 2:
We supplement your company's
existing capacity and ensure that
your customers never have to wait
on hold.
Step 3:
We make sure to provide the best
possible service to your
customers.
Step 1:
We carefully train our employees to be problem solvers who understand your business and provide solutions that satisfy your customers.
Step 2:
We create dynamic reports both offline and online, such as custom dashboards
Step 3:
By combining feedback and external data, we deliver immediate actionable insights.
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We are proud to announce that, following a successful audit, Bambus Group has officially recertified its management systems in accordance with: ISO 9001:2015 – Quality Management ISO
Bambus Group Recognized as a Leading Employer
The Bambus Group is honored to have been recognized by the Kosovo CSR Network as one of the largest employers supporting the Kosovo Generation Unlimited program. With more than 200 you